Key Account Manager Italy ^nieuw!

Internationally oriented Direct Marketing services agency. Location Amsterdam region.

You will be responsible for optimal customer relationship management of a the key accounts in Italy and its marketing service suppliers (agencies). You manage and secure the process of customer requests to excellent operational execution at the agency. You coordinate, delegate and monitor to ensure quality requirements, deadlines and budgets are met (SLA management). You develop strong relationships at several levels and will travel once a month abroad.

• Broad experience in large account management in project management environment
• Knowledge of customer databases and CRM processes (3+ years experience)
• Strong communication skills and organization talent
• Customer service orientation
• Immune to stress
• Command of the Italian language (and preferably French too)
• Experience in doing business with Italian companies is preferred

Good remuneration including bonus